AdvanceRetail
AdvanceRetail software is designed to transform the retail counter from a point of sale to a point of service. By providing sales associates with timely relevant information on product availability, promotions, and customers, AdvanceRetail empowers staff to deliver exceptional customer service.Each retail counter environment is unique, a situation where staff turnover is usually high, often with a large number of part time staff involved in counter functions, and customer expectations are higher still. To this end, the software offers a number of features designed to promote ease of learning and simplify ongoing use, as well as maximising operator throughput.
To provide retailers with the flexibility they require, AdvanceRetail incorporates a wide range of standard and optional software modules, including:
- Point Of Sale
- Layby / Layaway Sales
- Customer Special Orders
- Repair / Processing Sales
- Purchase Order Control
- Inter-store Transfers
- Customer Marketing / Loyalty
- Marketing Surveys
- Inventory Control
- Stocktake Management
- Staff Performance Management
Back Office
AdvanceRetail includes a sophisticated in-store Back Office module, designed to manage all aspects of a retail stores operation. From inventory management, to purchasing, stocktake and customer loyalty management, the AdvanceRetail Back Office module handles it all.The Inventory Management functions include:
- Item maintenance
- Purchasing and receiving
- Inter-branch transfers (in and out)
- Stocktake management, including support for cyclical stocktakes
The Pricing functions in the AdvanceRetail Back Office module allow users to create and manage price changes and promotions on a date range basis. Advanced Promotions provide the ability to create a range of special or promotional prices, including:
- Mix and match pricing
- Volume or quantity discounts
- Set and package prices
- Companion item discounts
The Debtors functions within the AdvanceRetail Back Office module provide comprehensive control over debtor charge accounts, including customer specific pricing and the automatic generation of overdue or dunning letters.
AdvanceRetail incorporates sophisticated customer loyalty management functions, allowing retailers to track sales to registered customers, as well as monitor customer preferences, buying patterns, and changing trends. Retailers can create reward or incentive schemes, using either quantity, value, or points based systems.
