Synaro Multi-channel Solutions

Every retailer strives for a single view of the customer across all channels. Equally important is providing that same customer with a consistent view of the retailer, no matter what channel or touch point the customer is interacting through. Synaro is the premier solution for companies which have a business that expands beyond the brick and mortar store.

Using Synaro, you will deliver consistent, exemplary customer service, comprehensive order management, and enhanced revenue through up-sell, while helping target potential customers with intelligently designed marketing campaigns. Overall, Synaro provides rich customer-centric functionality to extend the reach of companies into a true multi-channel marketplace.

Key Feature Areas:
• Order Entry, Processing and CRM
• Call Center
• Realtime Payment Processing
• WorkFlow
• Marketing
• Inventory Management
• Purchasing/Receiving
• Work Orders and Assembly
• Fulfillment
• Shipping Manifest
• Financials: G/L, A/R, A/P
• Integrator
• Decision Support / SmartStore
• e-Commerce / WebStore

The Synaro solution is designed with the flexibility to work as a complete enterprise solution spanning multiple organizational areas-or as singular components that integrate seamlessly into outside applications, even legacy systems.The IP Synaro solution accommodates multiple business structures including B2B, B2C, and B2I, as well as multiple entities in one system without requiring customers to change business processes.The superior scalability and power of IP Synaro enable customers to continually expand operations and gain market share over the competition.